- Create an atmosphere of comfort and tranquility.
- Know and meet the needs and requirements of our customers to provide a personal service.
- Respond quickly to questions or needs.
- Advise and assist in an honest way with the sole aim your satisfaction.
To the environment
- Comply with statutory and regulatory requirements applicable to the environment.
- Controlling noise pollution for the welfare of our guests.
- Recycling our waste.
- Optimize the use of raw materials to reduce the level of waste.
- Correctly use biodegradable cleaning products.
- Make a responsible use of water, electricity and gas.
- Inform our guests of good environmental practices applied by the establishment.
To safety and hygiene
- Comply with all legal and regulatory requirements for safety of guests and the hotel.
- Ban from any person outside the establishment.
- Respecting and protecting the privacy of our guests.
- Spraying every month, against insects.
- Keep all objects and return forgotten.