To quality


  • Create an atmosphere of comfort and tranquility.
  • Know and meet the needs and requirements of our customers to provide a personal service.
  • Respond quickly to questions or needs.
  • Advise and assist in an honest way with the sole aim your satisfaction.

To the environment


  • Comply with statutory and regulatory requirements applicable to the environment.
  • Controlling noise pollution for the welfare of our guests.
  • Recycling our waste.
  • Optimize the use of raw materials to reduce the level of waste.
  • Correctly use biodegradable cleaning products.
  • Make a responsible use of water, electricity and gas.
  • Inform our guests of good environmental practices applied by the establishment.

To safety and hygiene


  • Comply with all legal and regulatory requirements for safety of guests and the hotel.
  • Ban from any person outside the establishment.
  • Respecting and protecting the privacy of our guests.
  • Spraying every month, against insects.
  • Keep all objects and return forgotten.